Privacy Policy
This Privacy Policy is effective from 29th of June 2026.
At Kelso Trade Center PTY LTD we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This privacy policy outlines how we collect, use, store and disclose your personal information in accordance with the Privacy ACT 1988 and the Australian Privacy Principles (APPS).
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a quote
- Contact us by phone, email or through our website
- Submit an enquiry via Google Ads or online forms
- Place an order
- Subscribe to updates or promotions
The information we collect may include:
- Full Name
- Company Name (where applicable)
- Email Address
- Phone Number
- Delivery or Billing Address
- Product Enquiries
- Order Information
- Any other information you choose to provide
When you visit our website, we may also automatically collect certain technical information such as:
- IP Address
- Browser Type
- Device Information
- Website Usage data
- Cookies and Analytics Information
How We Use Your Information
Your personal information is used to:
- Respond to enquiries and quotation requests
- Supply products and services
- Process orders and deliveries
- Provide customer support
- Improve our website and customer experience
- Send important service updates
- Meet our legal and regulatory obligations
Where permitted by law, we may also send information regarding new products, promotions or special offers. You may opt out of marketing communications at any time.
Google Ads Lead Forms
If you submit your information through a Google Ads Lead Form or any other online enquiry form, we use your details solely for the purpose of responding to your enquiry, providing quotations, discussing product availability, or assisting with your project.
We do not sell or rent the information you submit through these forms.
Cookies and Website Analytics
Our website may use cookies and analytics technologies to help improve website functionality and understand how visitors use our website.
This may collect information such as:
- Page viewed
- Time spent on our website
- Device and browser information
- General location information
This information is used only to improve our website and customer experience.
You can disable cookies through your web browser setting (If you prefer)
Disclosure of Personal Information
Kelso Trade Center Pty Ltd does not sell, rent or trade your personal information.
We may disclose your information only where necessary to:
- Complete deliveries
- Process payments
- Operate our website
- Work with trusted service providers
- Comply with Australian laws or legal obligations
All third-party providers are expected to protect your personal information and use it only for the services they provide on our behalf.
Data Security
We take reasonable steps to protect your personal information against:
- Unauthorised access
- Misuse
- Loss
- Alteration
- Disclosure
While we use commercially reasonable security measures, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if your information is inaccurate, incomplete or outdated.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites operated by third parties.
Kelso Trade Center Pty Ltd is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website functionality.
Any updates will be published on this page together with the revised effective date.
Contact us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.
Kelso Trade Center Pty Ltd
📞 0460 027 799 | 0419 378 600
📩 Kelsotradecenter@outlook.com
Thank you for trusting Kelso Trade Center Pty Ltd. We value your privacy and are committed to protecting your personal information while protecting your personal information while providing quality products and exceptional customer service.